| TITLE | Behavioral Health Introduction |
|---|---|
| DESCRIPTION | Serves as the general introduction to the Behavioral Health Program. |
| DURATION/FORMAT | 20-minute Web-based Training |
| TITLE | Benefits Value Advisor Overview |
|---|---|
| DESCRIPTION | Learn about the BVA offering, including overview of the BVA role and how it can benefit employers and members. |
| DURATION/FORMAT | 20-minute Web-based Training |
| TITLE | Introduction to Blue DirectionsSM |
|---|---|
| DESCRIPTION | Introduction to the principles and advantages of Blue Directions for group size 51̴150 and the Benefit Administration Solution for groups 151+. |
| DURATION/FORMAT | 20-minute Web-based Training |
| TITLE | Introduction to BlueEdgeSM Plans |
|---|---|
| DESCRIPTION | Get an introduction to our HCA, HSA, and FSA products in these three courses: BlueEdge HSASM, BlueEdge HCASM and BlueEdge FSASM. |
| DURATION/FORMAT | 60-minute Web-based Training |
| TITLE | Introduction to Claims and Customer Advocacy |
|---|---|
| DESCRIPTION | Learn about claims and customer service, including claims processing, available customer service options and performance statistics. |
| DURATION/FORMAT | 15-minute Web-based Training |
| TITLE | Introduction to Competitive Intelligence |
|---|---|
| DESCRIPTION | Learn about the Competitive Intelligence (CI) program, web resources and the Competitive Intelligence Research Collaborative (CIRC). |
| DURATION/FORMAT | 30-minute Web-based Training |
| TITLE | Introduction to Product Implementation |
|---|---|
| DESCRIPTION | Learn about the product implementation process and teams. |
| DURATION/FORMAT | 20-minute Web-based Training |
| TITLE | Introduction to Stop Loss |
|---|---|
| DESCRIPTION | Get an overview of stop loss insurance and an introduction to stop loss options for our clients. |
| DURATION/FORMAT | 20-minute Web-based Training |
| TITLE | Transparency Tools |
|---|---|
| DESCRIPTION | Get an overview of the Provider Finder (PF), Benefits Value Advisor (BVA), and Member Rewards offerings with an emphasis on ways we help members save on out-of-pocket expenses for medical care. |
| DURATION/FORMAT | 15-minute Web-based Training |
| TITLE | Reference Based Pricing |
|---|---|
| DESCRIPTION | This lesson provides a high-level overview of our Reference Based Pricing (RBP) Product. |
| DURATION/FORMAT | 20-minute Web-based Training |
| TITLE | Wellbeing Management 2020 |
|---|---|
| DESCRIPTION | Learn about the Wellbeing Management (WBM) program, changes from Blue Care ConnectionSM and program benefits such as Enable, Empower+ and Digital Member Health. |
| DURATION/FORMAT | 30-minute Web-based Training |