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EMPOWER+ BY THE NUMBERS2Clinically Managed: ~10%-15%Empower+ Savings: ~ $20-$40 PEPM ROI Performance Guarantees: 2:1NPS: 69CSAT: 92%Empower+ Empower+ offers a robust health management solution delivering increased cost savings and additional member engagement channels. This product helps all members to leverage wellness resources as needed and provides stronger support to help members reach their wellbeing goals.Empower+ offers the right blend of high-tech and high-touch, as well as expanded interventions and guaranteed performance. Empower+ includes all the features of Enable (see the previous page), plus:Incentives to motivate employees to get involved in their health journey.Expanded Care Management to a larger population with more interventions than Enable for faster cost savings.Cancer Services and Support providing proactive outreach during a member%u2019s cancer journey.1Expanded Utilization Management including advanced imaging, cardiology and sleep services.Performance Guarantees including an outreach rate of > 95% and a 2:1 return on investment.1. In states where program is available.2. Source: Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma and Texas

