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Health Advocacy Solutions provides resources for your business, your employees and their families including:%u2022 Integrated Advocacy with a multidisciplinary clinical and customer service team with advanced training, innovative recruiting and deep benefit knowledge.%u2022 Whole Population Engagement focused on purposeful support for all members, especially those with complex health concerns, including clinical program support and assistance with holistic interventions and social services.%u2022 Flexible Cost Controls to maximize greater cost savings with flexible engagement levers.%u2022 Predictive Outreach and Specialized Navigation with curated expertise that helps deliver enhanced navigation for complex journeys such as Oncology, Diabetes, Gender Affirmation, Legacy Planning, Caregiver Support and Veterans support.%u2022 Care Management Programs focus on driving better health outcomes through targeted clinical triggers, strategic utilization management levers and world class care management programs to ensure the best course of care is provided to our members.%u2022 Integrated Vendor Partners centered on providing easy access to proven, digital chronic disease management programs designed to support members at home and on the go.These solutions help us move the needle on what it means to be our members%u2019 and clients%u2019 advocates %u2014 simplifying the experience, alleviating the burden, improving the cost of care, and ultimately delivering better pathways to health. While we are hyper-focused on member advocacy, our Health Advocacy Solutions product also serves to alleviate the burden of our employers as well. We do that by offering flexible features and coverage that can be configured to the employers%u2019 population health and financial goals.1. Employees Don%u2019t Understand Their Health Plan: That%u2019s a Big Problem, Workspan Daily, July 15, 2024 2. Results based on ASO 1000+ employer groups. Savings and interaction results vary by group based on the Health Advocacy Solutions configuration components selected. Services and procedures included in the package subject to change. Health Advocacy Solutions pricing and performance guarantee quotes to be provided by Underwriting.3. Results based on ASO 1000+ groups. Savings and engagement results vary by employer group based on the Health Advocacy Solutions package and configuration components selected. Health Advocacy Solutions results are based on Health Advocacy Solutions membership and activity/claims data incurred from 1/1/2024%u201310/1/2024 and paid through 12/31/2024. Savings are illustrative and subject to change. Inpatient facility claims are highly volatile and subject to change. Services and procedures included in the package subject to change. Health Advocacy Solutions package pricing to be provided by Underwriting. Member Engagement Rate is defined as the bi-directional contact between a high-cost claimant household and the insurer/vendor. Secondary Engagement Rate is defined as a bi-directional contact on behalf of a high-cost claimant household between insurer/vendor and provider.4. Based on 2024 survey results of ASO 1000+ employer groups 5. Satmetrix NICE 2024 average NPS by industry report

