Page 40 - Demo

Virtual Visits Employees and their families often need access to a provider outside typical office hours for conditions that don%u2019t warrant emergency care. In fact, $38 billion is wasted annually in overused emergency departments1 each year. Virtual Visits, powered by MDLIVE%u00ae, are a more efficient approach to health care, providing employees access to board-certified providers where and when they need it. With access through mobile app, online video, or phone, and at a lower cost than in-person visits, virtual visits are a convenient, cost-effective option for employees%u2019 non-emergent and behavioral health needs.Virtual Visits increases access to care while reducing health care costs for you and your employees.Virtual Visits benefits include:%u2022 Lower health care cost through deflecting unnecessary emergency roomand urgent care center visits%u2022 Decreased absenteeism and increased productivity%u2022 Improved access in remote areas%u2022 Improved member convenience and satisfaction.Virtual Visits provides the ability for employees to see a physician 24/7 or therapist at a time and place convenient to them. Simple, non-emergency medical, pediatric and behavioral health conditions can be addressed via MDLIVE%u2019s platform using telephone, live chat, online video or mobile app.2Digital prescriptions can be sent to the member%u2019s pharmacy of choice.VIRTUAL VISITS AVERAGE COST SAVINGS3$68 less than an in-person PCP visit$123 less than an urgent care visit$1,783 less than an emergency room visitAverage wait time for a virtual visit: 8 minutes41. New England Healthcare Institute2. Service availability and communication mode dependent upon member%u2019s location at time of service.3. Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma and Texas Analytics Team, February 2025; savings based on allowed amounts4. Based on MDLIVE consultations, 2024