News from the Blues



Blue Cross and Blue Shield of Illinois

News from the Blues

News from the Blues

April 20, 2022 | Group and Retail | Medicare

News from the Blues

All Markets

News from the Blues
BAPSM Multifactor Authentication Coming: What You Need to Know

This summer we will require users to authenticate their identity when logging in to Blue Access for ProducersSM (BAP) that goes beyond submitting a username and password.

Why it matters: Multifactor authentication is critical to securing data. With hackers finding new ways to steal health and financial information, it’s more important than ever to keep data protected.

What you can do now:

  • Check out the FAQs and run through a checklist PDF to make sure you can access BAP tools after multifactor authentication is launched. Make changes to your profile now, not after launch.
  • If you manage delegates, review their profiles today. Here’s what you need to know PDF.
  • If you are a producer and don’t use BAP, you should register PDF. All you need to get started is your 9-digit producer ID number.

News from the Blues
Reminder: Strengthening Your Password Security to Protect Customer Information

We’re working hard to protect customers’ sensitive and private information. Later this month, when you use your existing password to log in to Blue Access for Producers (BAP), you’ll see a new dialogue box asking you to:

  • Re-enter your current password. Going forward, BAP will recognize the re-entered password, including any upper and lowercase letters and special characters
  • Choose new challenge questions and answers

Who will see the security upgrade message? All users with an active BAP user ID and password will be asked to make the security upgrades. Employer groups will see a similar message in Blue Access for EmployersSM and will also be asked to upgrade their security settings.

Safeguarding your information remains a top priority. We are implementing several changes to strengthen security. More security enhancements are coming – as described in the multifactor authentication article above. Watch this newsletter for updates.

Need help? Call our Help Desk at 888-706-0583.


News from the Blues

*Springfield Clinic and Access to Care in Central Illinois

Members may have questions about Springfield Clinic and access to health care in Central Illinois.

Help is available: Our dedicated phone line can help members with continuity of care and other Springfield Clinic questions. Call 877-325-2958 between 8 a.m. and 5 p.m. Monday through Friday. Customer Advocates are standing by and ready to help.

Learn more about the negotiations.


News from the Blues

Group and Retail

News from the Blues

*Helping Employers, Members Save on Prescriptions: Introducing Rx Savings Solutions

Applies to Fully Insured Groups and Retail
This cost-saving service will be available soon (and expanded to ASO business in 2023).   

The details: The service analyzes claims, formularies, plan designs and networks to find the member lower-cost prescription drug options. The member is then notified about potential savings. Learn more about how it works.


News from the Blues

Medicare

News from the Blues

Member Outreach: Use Preferred Pharmacies to Save Money

A campaign will target Blue Cross Medicare AdvantageSM and Blue Cross Medicare RxSM members who recently used non-preferred pharmacies to fill their prescriptions. The one-time email PDF and direct mail PDF campaign begins in early May.

The message: Members are reminded that they can save money by using a preferred pharmacy. A short list is included with preferred pharmacies located near their home.

News from the Blues
Help Small Group and Mid-Market Sales and Renewal Kits

Find all the tips, tools, forms and product information to sell or renew your Small (1-50) and Mid-Market (51-150) Groups.

 

Next Small Group deadlines:
  • June 1 renewals: paperwork is due May 2
  • July 1 renewals: paperwork is due June 1
  • See all 2022 due dates PDF. 
 
Help Strengthen Your Medicare Sales Skills and Knowledge

In just 30 minutes you could gain new Medicare know-how and skills.
 
Attend a boot camp webinar. The next sessions cover:

  • April 21: Retail Producer Portal
  • April 26: Blue Access for Producers Portal
  • April 28: Optional supplemental benefits for MAPD plans

Get the webinar links and details PDF. New sessions are being added for May.

News from the Blues

*This article, or a similar version, is being shared with employer groups in the BlueVISION newsletter or news alert.

News from the Blues
 
 

bcbsil.com

Facebook Twitter You Tube connect icon  

PDF File is in portable document format (PDF). To view this file, you may need to install a PDF reader program. Most PDF readers are a free download. One option is Adobe® Reader® which has a built-in screen reader. Other Adobe accessibility tools and information can be downloaded at http://access.adobe.com. Leaving site icon

Leaving site icon By clicking this link, you will go to a new website/app (“site“). This new site may be offered by a vendor or an independent third party. The site may also contain non-Medicare related information. In addition, some sites may require you to agree to their terms of use and privacy policy.


Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association


300 E. Randolph Street, Chicago, IL 60601

© Copyright 2022 Health Care Service Corporation. All Rights Reserved.