BAPSMMultifactor Authentication Coming: What You Need to Know
This summer we will require users to authenticate their identity when logging in to Blue Access for ProducersSM (BAP) that goes beyond submitting a username and password.
Why it matters:Multifactor authentication is critical to securing data. With hackers finding new ways to steal health and financial information, it’s more important than ever to keep data protected.
If you are a producer and don’t use BAP, you should register. All you need to get started is your 9-digit producer ID number.
News from the Blues
Reminder: Strengthening Your Password Security to Protect Customer Information
We’re working hard to protect customers’ sensitive and private information. Later this month, when you use your existing password to log in to Blue Access for Producers (BAP), you’ll see a new dialogue box asking you to:
Re-enter your current password. Going forward, BAP will recognize the re-entered password, including any upper and lowercase letters and special characters
Choose new challenge questions and answers
Who will see the security upgrade message? All users with an active BAP user ID and password will be asked to make the security upgrades. Employer groups will see a similar message in Blue Access for EmployersSM and will also be asked to upgrade their security settings.
Safeguarding your information remains a top priority. We are implementing several changes to strengthen security. More security enhancements are coming – as described in the multifactor authentication article above. Watch this newsletter for updates.
Need help? Call our Help Desk at 888-706-0583.
News from the Blues
*Springfield Clinic and Access to Care in Central Illinois
Members may have questions about Springfield Clinic and access to health care in Central Illinois.
Help is available: Our dedicated phone line can help members with continuity of care and other Springfield Clinic questions. Call 877-325-2958 between 8 a.m. and 5 p.m. Monday through Friday. Customer Advocates are standing by and ready to help.
*Helping Employers, Members Save on Prescriptions: Introducing Rx Savings Solutions
Applies to Fully Insured Groups and Retail
This cost-saving service will be available soon (and expanded to ASO business in 2023).
The details: The service analyzes claims, formularies, plan designs and networks to find the member lower-cost prescription drug options. The member is then notified about potential savings. Learn more about how it works.
News from the Blues
Medicare
News from the Blues
Member Outreach: Use Preferred Pharmacies to Save Money
A campaign will target Blue Cross Medicare AdvantageSM and Blue Cross Medicare RxSM members who recently used non-preferred pharmacies to fill their prescriptions. The one-time email and direct mail campaign begins in early May.
The message: Members are reminded that they can save money by using a preferred pharmacy. A short list is included with preferred pharmacies located near their home.
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