April 20, 2022

Springfield Clinic and Access to Care in Central Illinois

Members may have questions about Springfield Clinic and access to health care in Central Illinois. We’re committed to helping them access the care they need and answering their questions. 

Help is available: Our dedicated phone line can help members with continuity of care and other Springfield Clinic questions. Call 877-325-2958 between 8 a.m. and 5 p.m. Monday through Friday. Our Customer Advocates are standing by and ready to help.

If you want to learn more:

• We recently shared our side of the story about negotiations with Springfield Clinic in an Illinois Times op-ed, Access to Springfield Clinic Comes at a Cost, But it Cannot Come at All Costs . It describes our efforts to work on our members’ and customers’ behalf to reach an agreement that would give them access to quality, affordable health care.

• The CEO of Southern Illinois University (SIU) Medicine describes the quality care its health care professionals provide  within the Central Illinois community. SIU is a valued participant in the Blue Cross and Blue Shield of Illinois (BCBSIL) networks.

For the latest information, visit bcbsil.com/springfieldclinic.