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                                    OUR UNIQUE NETWORK STRATEGY POSITIVELY IMPACTS BOTH THE TOTAL COST OF CARE AND THE MEMBER EXPERIENCE myVirtualCare Access Plan, available exclusively through Luminare Health%u00ae, addresses the problem of primary care physician and behavioral health provider shortages and long physician wait times. It accomplishes this by combining the virtual care expertise of Teladoc Health with our industryleading administrative capabilities and provider network relationships in a virtual-first plan design for whole-person. Members have a dedicated Teladoc primary care provider as their main point of care. It is a simple, high-touch alternative to traditional plans. myVCAP gives members access to:%u2022 Board-certified, licensed primary and specialty care providers, including licensed behavioral health professionals%u2022 Behavioral health coaching and support programs%u2022 PPO plan design supported by national PPO networks for in-person care%u2022 24/7 on-demand urgent, non-emergency care%u2022 Integrated case management%u2022 Personal chronic condition support for diabetes and hypertension%u2022 Back and joint care%u2022 Dermatology care%u2022 Expert medical opinion%u2022 Nutrition and wellness%u2022 Easy-to-access member portalEmployees also have a dedicated Care Team that coordinates and supports all aspects of care, including:%u2022 Assisting with in-person care navigation and scheduling, as needed%u2022 Developing and coordinating care plans to improve member healthmyVCAP makes care easier to access and more affordable%u2022 Wait less than 7 days for new patient visits1%u2022 Provides more care options in remote or underserved areas%u2022 Average virtual visits last 30-45 minutes which is up to three times longer than national in-person physician averages1,2%u2022 Estimated 5% -10% in savings3 over traditional health plans by:- Reducing unnecessary use of high-cost services, like imaging and the ER- Guiding members to lower-cost and high-quality in-person care in the PPO network- Early identification of new diagnoses and better management of chronic conditions- Leveraging technology solutions, like remote monitoring for chronic conditionsmyVIRTUALCARE ACCESS PLAN1. Teladoc Health program data, 20202. Statista, 20183. Aon actuarial analysis
                                
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