Page 3 - Demo

We Focus on Customer Needs, Not Shareholder ExpectationsWE ARE PART OF THE LARGEST CUSTOMER-OWNED HEALTH INSURER IN THE UNITED STATES, SERVING MORE THAN 18.6 MILLION MEMBERS NATIONWIDE, OPERATING THROUGH BLUE CROSS AND BLUE SHIELD PLANS IN ILLINOIS, MONTANA, NEW MEXICO, OKLAHOMA AND TEXAS.We believe that health care should be accessible, and that the health care system should deliver safe, high-quality care; eliminate inefficient spending; and encourage and reward actions that doctors take to improve outcomes and that individuals take to improve their own health. As a non-investor-owned company, we take a measured, long-term approach to providing value to our stakeholders, focusing on our members and their needs. We have an exceptional ability to invest directly in solutions that benefit our customers and members. This is a substantial differentiator as the valuation and financing environment continues to become more challenging. We focus on customer needs, not shareholder expectations. We have a reputation for consistently delivering for our customers and their employees. That%u2019s a good thing when you%u2019re balancing cost and care, filing a claim or dealing with a life-changing diagnosis. It helps to have the name people know. The name they%u2019ve always known.The name they trust.