MEMBER
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Help Center

The Help Center has information members need to understand their benefits and get answers to their questions.

English: Illinois • Montana • New Mexico • Oklahoma • Texas

Member Guide

English: Illinois • Montana • New Mexico • Oklahoma • Texas

Spanish: Illinois • New Mexico • Oklahoma • Texas

Services & Features

English: Illinois • Montana • Oklahoma • Texas

Spanish: Illinois • Oklahoma • Texas

Out of Service Area Benefit Change and Waiver Information

Illinois (POS and PPO) • Montana (POS and PPO) • Oklahoma (PPO)

Find a Pharmacy

Illinois • Montana • New Mexico • Oklahoma • Texas

Prescription Drug Lists

Illinois • Montana • New Mexico • Oklahoma • Texas

MDLIVE^®

English: Illinois • Montana • New Mexico • Oklahoma • Texas

Spanish: Illinois • New Mexico • Oklahoma • Texas

Pharmacy Programs

Illinois: HMO PPO • Montana • New Mexico • Oklahoma • Texas

HIPAA Standard Authorization Forms

Illinois • Montana • New Mexico • Oklahoma • Texas

Retail Disabled Dependent Certification Form

Illinois • Montana • New Mexico • Oklahoma • Texas

Where to Go for Care Member Flier

English: Illinois • Montana • New Mexico • Oklahoma • Texas

Spanish: Illinois • New Mexico • Oklahoma • Texas