Sept. 6, 2023
Some Legacy Plans to be Discontinued in 2024
Applies to small, mid-market groups
What you should know: At the end of September, we will begin sending discontinuation notices to group administrators and employees of some legacy accounts whose plans will no longer be available in 2024. We will continue sending notices to groups 90 days in advance of their renewal date throughout the year.
Background: In 2023, strategy teams reviewed the existing portfolio for older plans referred to as legacy plans. The intent was to evaluate the membership of each legacy plan and profitability in an attempt to narrow down the legacy portfolio for future years, which is costly to maintain.
Discontinued plans: For affected groups, the 2024 Renewal Exhibit will suggest a plan similar to their current plan. They will also have the option to select from other options at least 30 days prior to their renewal date.
Sample Discontinuance Notices:
Frequently Asked Questions
Q: Why are we discontinuing these plans?
A: These plans are being discontinued due to low membership.
Q: Will the plans be automatically mapped to a new one?
A: The 2024 renewal exhibit will suggest a new similar plan. But groups can also choose from other plans that meet their company needs. Groups will be automatically enrolled in the suggested plan if they don’t choose another option at least 30 days before their renewal date.
Q: When will groups be notified?
A: Discontinuance letters are being mailed to impacted groups 90 days prior to their renewal date. The letter will inform them that their current plan(s) will not be available for renewal in 2024, but other options will be available.
Q: What about employees?
A: Per regulatory requirements, notices will be sent to the employees of affected employer groups. This notice will inform them that their current plan(s) will no longer be available, and their employer will have new plan options at the time of their 2024 renewal. These notices will mail at the same time as the employer notices.
Q: Is this a one-time mailing?
A: It is a one-time mailing per employer/employee. We will send the first mailing for impacted January employers/employees at the end of September. We will continue sending notices at least 90 days prior to employers' renewal dates each month for the next 12 months.
Q: Which plans are being discontinued?
A: Here is a list of discontinued plans
