News from the Blues



Blue Cross and Blue Shield of Illinois

News from the Blues

News from the Blues

Sept. 1, 2021 | Medicare | Retail

News from the Blues

 Blue Cross and Blue Shield of Illinois will be closed
Monday, Sept. 6 for Labor Day.

News from the Blues

All Markets

News from the Blues

*Springfield Clinic Ambulatory Surgery Center Out-of-Network as of Aug. 19

Update: Negotiations continue with Springfield Clinic doctors and health care professionals. However, the Springfield Ambulatory Surgery Center is now out-of-network for all Blue Cross and Blue Shield of Illinois (BCBSIL) members.

The details: Learn how we are helping members and more about the negotiations.


News from the Blues
New Service Hours Start Today for Producer Service Center

The Producer Service Center phone hours are now:

  • Monday through Friday, 9 a.m. to noon and 1 p.m. to 5 p.m. CT.
  • Closed noon to 1 p.m. CT for lunch.

Contact us: Call 855-782-4272. Or log in to Blue Access for ProducersSM and use the Producer Services Tool for expedited service.


News from the Blues

Medicare

News from the Blues
ICYMI*: Attend Our 2022 Medicare Producer Roadshows

Prepare for the Medicare Annual Enrollment Period that opens Oct. 15. The Roadshows – offered in person and virtually – begin Sept. 9.

What’s new: BCBSIL is going through its largest Medicare Advantage market expansion. To learn about it and more, attend the training that’s best for you:

  • Attend an event in person at a location, or
  • Attend via the Web, from wherever you are and any session that’s convenient for you

Register now for an in-person or online session Leaving site icon.


News from the Blues
Medicare Advantage Members Receive Appreciation Package
This week Medicare Advantage members will start receiving a package that includes:

  • A message PDF thanking them for choosing BCBSIL. It also tells them to expect their Annual Notice of Change (ANOC) by Sept. 30.

  • A tote bag PDF as a reminder we are with them every step of the way.

  • An invitation to a virtual or in-person program to help them take advantage of remaining 2021 benefits and understand 2022 benefits. Members can visit bcbsil.com/medicare/seminars to choose from a series of events.

News from the Blues

Retail

News from the Blues

PY 2022 Marketplace Registration Now Live for Returning Producers

What’s new: Plan Year (PY) 2022 Marketplace registration and training is now available for producers who completed registration and training for plan year 2021.

Don’t forget: Producers must register annually with the Marketplace prior to helping clients enroll in or renew Marketplace polices.

Get the process started: Log in to the CMS Enterprise Portal Leaving site icon and update your profile before taking the training. No need to send us your certificates; we’ll check your registration status against the registration completion list Leaving site icon. 

Stay tuned: Training for new producers – those who did not complete the Marketplace registration process for plan year 2021 – is not yet available but should launch soon.


News from the Blues

BCBSIL Launches New On-exchange Enrollment Process

What’s new. Consumers can now enroll, end-to-end, in our Marketplace plans via an online process CMS calls Enhanced Direct Enrollment (EDE).

What’s Enhanced Direct Enrollment? CMS partners with entities like ours and allows consumers to apply for and enroll in a Marketplace plan directly through our site – without being redirected to healthcare.gov to complete eligibility and tax credit information. (Learn more about how CMS allows EDE for carriers Leaving site icon.)

Same steps for clients: If you’ve helped your clients enroll in a Marketplace plan on healthcare.gov Leaving site icon, using EDE via the Retail Shopping Cart will be familiar to you. It asks similar questions and follows the same process as healthcare.gov enrollment.

Phase 1 down, 2 to go: There are three EDE implementation phases. We’ve implemented Phase 1, which supports some, but not all enrollment scenarios and situations. For details on our launch of Phase 1 of EDE, see our producer training PDF.

News from the Blues
Help Small Group and Mid-Market Sales and Renewal Kits

Find all the tips, tools, forms and product information to sell or renew your Small (1-50) and Mid-Market (51-150) groups.

 

Next Small Group deadlines:
  • Oct. 1 renewals: paperwork is due Sept. 1
  • Nov. 1 renewals: paperwork is due Oct. 4
  • See all 2021 PDF due dates.
 
Help

Medicare Annual Enrollment Period Opens Oct. 15
Certification required: You must complete both the AHIP certification Leaving site icon and Blue Cross and Blue Shield of Illinois' (BCBSIL) annual training to begin marketing/selling our Medicare Advantage/PDP products.

Medicare training: In just 30 minutes, these webinars can help you prepare to sell Medicare, and learn how to help clients select and enroll in a plan.

Last few sessions:

  • Sept. 2 – BCBSIL Supply Portal
  • Sept. 7 – Sales events basics and compliance
  • Sept. 9 – Virtual selling; DocuSign

Review all the topics, schedule and webinar links PDF.

News from the Blues

*ICYMI: In Case You Missed It

News from the Blues

*This article, or a similar version, is being shared with employer groups in the BlueVISION newsletter or news alert.

News from the Blues
 
 

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