Blue Review

Blue Cross Blue Shield of Illinois
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Blue Review

For Providers

November 2026

 

NOVEMBER SPOTLIGHT

Encourage Annual Eye Exams and Statin Therapy Adherence for Members With Diabetes

We track Healthcare Effectiveness Data and Information Set (HEDIS®) measures from the National Committee for Quality Assurance related to diabetes care to identify and close gaps in care.

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BEHAVIORAL HEALTH

Updates To Behavioral Health Substance Abuse Criteria for Utilization Management

Effective Jan. 1, 2027, we’ll refer to the American Society of Addiction Medicine’s Criteria 4.0 in our medical necessity reviews of services rendered to adolescents.

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CLAIMS AND ELIGIBILITY

Watch for Centralized Access to Illinois Facility Statements and Reports Through Availity® Essentials

Beginning Jan. 1, 2027, Illinois Facility Statements and Reports will be available exclusively through the Provider Correspondence Viewer within Availity Essentials. Discover how to access the PCV, educational resources and support.

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See Prior Authorization Changes for Some Commercial and Government Program Members

We’ve updated prior authorization requirements for some commercial non‑HMO members and government plans to reflect new, replaced or removed codes.

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CLINICAL RESOURCES

Annual HEDIS Reports Are Available

Annual HEDIS reports for our commercial HMO and PPO networks are available online.

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Reach Out to Members To Close Care Gaps and Support Wellness

With the end of the year approaching, remind our members to receive any preventive screenings, follow‑up care or immunizations they may need. We can provide data to help.

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Updates to Lead Screening Requirements for Children

The Illinois Department of Public Health’s new standard requires blood lead screening for all children between 9 to 12 months and at 24 months. Learn about screening requirements and resources.

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EDUCATION

Explore Learning Opportunities

We offer free webinars and workshops for providers who participate in our networks. View the schedule and sign up for training sessions, including webinars on coding for chronic obstructive pulmonary disease and coding for chronic kidney disease.

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MEDICAID

Encourage Pregnant Members With BCCHPSM To Sign Up for Special Beginnings® Program

If you’re treating a pregnant member with Blue Cross Community Health PlansSM, encourage them to participate in our maternity care management program for education and support.

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Home Health and Homemaker Waiver Providers Must Register With HHAeXchange

Contracted Home Health and Homemaker Waiver providers must register with HHAeXchange, Illinois’ Electronic Visit Verification vendor.

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Managed Long‑Term Services and Supports Transition

Effective Jan. 1, 2027, MLTSS services will transition from the HealthChoice Illinois program to Prepaid Inpatient Health Plans operated by a Fully Integrated Dual Eligible Special Needs Plan sponsor. As part of this transition, Blue Cross and Blue Shield of Illinois will no longer provide coverage for MLTSS members, effective Jan. 1, 2027.

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View Reminders and Quick Tips for Medicaid Authorizations

In April, we launched Medicaid Authorizations, a new application accessible in Availity Essentials. You can use it to check requirements in real time and move directly into the submission process for Medicaid prior authorization requests handled by BCBSIL.

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Reminder: We’re Conducting Postpayment Reviews on Medicaid Claims

Effective Oct. 2, 2026, we began conducting postpayment reviews of Medicaid member claims to help identify billing inconsistencies and ensure coding accuracy and reimbursement policy alignment.

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MEDICARE

Reminder: Digital Access to Medicare Advantage Prior Authorization Decision Letters

Beginning Dec. 11, 2026, prior authorization approval letters for Medicare Advantage members will no longer be mailed via the U.S. Postal Service. You can view and securely download prior authorization decision letters for these members through the PCV application in Availity Essentials.

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NETWORK PARTICIPATION

Keep Your Record ID Active To Prevent Network Termination

If you haven’t filed a claim with your billing or rendering National Provider Identifier and Tax ID number with a date of service within 24 months, we may cancel your corresponding record ID, and you may be terminated from our networks. Learn how to keep your record ID active with us.

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Review Our Building Guidelines for Laboratory Claims

Help make sure your claims are processed on time by following the guidelines for billing independent clinical laboratory services.

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PHARMACY

Changes Coming to the Medical Drug Benefit Program

Effective Jan. 1, 2027, we will update coverage for specific prescription drugs administered by a health care provider in a clinical setting.

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See the Latest Pharmacy Prior Authorization Changes

We’re updating our standard pharmacy prior authorization programs. Changes affect members with prescription drug benefits administered by Prime Therapeutics®. Review what’s changing as of Jan. 1, 2027.

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Review Pharmacy Program Quarterly Updates – Part 2

We’ve made changes to our drug lists and utilization management program. Learn about these and other pharmacy program updates.

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STANDARDS AND REQUIREMENTS

Learn About Updates to Reimbursement Policies

We regularly add and modify reimbursement policies, formerly known as clinical payment and coding policies, as part of our ongoing policy review. See which policies were updated.

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Review Active and Pending Medical Policies

Approved new or revised medical policies and their effective dates are usually posted on our website the first and 15th of each month. You can view all active and pending policies, as well as draft medical policies, and provide comments on draft policies. These policies may impact your reimbursement and your patients’ benefits.

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informed

Stay Informed

Watch News and Updates and this newsletter for the latest information. If someone in your practice would like to receive Blue Review, share this link to subscribe.

Our provider website has information about online tools, webinars and workshops and other resources.

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Verify Your Directory Details Every 90 Days

Your directory information must be verified every 90 days, even if it hasn’t changed since you last verified it. Learn more.

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Contact Us

Contact information for Provider Relations Representatives and other resources is on our website.

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bcbsil.com/provider
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