BLUE REVIEW^SM

June 2024

Provider Hot Topics Summary: Second Quarter 2024

Our Provider Network Consultants host Provider Hot Topics webinars at the beginning of each month. The PNCs use this online forum to share upcoming initiatives, program updates and general network announcements. They also review recent communications – like Blue Review articles and News and Updates notices – to call out important details and address provider questions.

PNC ‘Top Three’ Picks for Q2 2024
We know you may not be able to make it to every Hot Topics webinar, so our PNCs have compiled a list of the top hot topics for this quarter. If you don’t want to miss what was top of mind this spring, we hope you enjoy this snapshot and find it useful.

1. Here’s the most frequently asked question we received from providers (and our answer):

Q – How do I update my bank information for our direct deposit?
A – To make changes to your bank information for the 835 Electronic Funds Transfer transaction:

• Sign in to Availity^® Essentials.
• Select My Providers from the navigation menu; then Enrollments Center.
• Within the Enrollments Center, select Transaction Enrollment.
• Next, click Enroll and choose Enroll a Provider from the dropdown list.
• Select the appropriate Provider and Health Plan, then select EFT as the transaction type.
• If changing your financial institution, enter the original account information in the Provider’s Account Number with Financial Institution field.
• Continue to the next screen to enter your new financial information and choose Change Enrollment.
• Submit your changes.

For more information, refer to our Claim Payment and Remittance page.

2. Here’s the top Blue Review article you might want to read again:

Changes Coming to Claim Inquiry Resolution – Itemized Bill Review Only (March 2024)

3. Here’s one of the most important News and Updates, in case you missed it:

Important Updates to Manage My Organization in Availity Essentials (April 18, 2024)