October 2023 Blue Review

BlueCross BlueShield of Illinois
space gif

Blue Review

For Providers

October 2023


Wellness and Member Education

Supporting Quality Care During Breast Cancer Awareness Month

October is Breast Cancer Awareness Month and a good time to remind our members about the importance of regular screenings for women. We’ve created resources that may help.

Learn More

Community Involvement

Talk to Your Patients About the Flu Vaccine

The Centers for Disease Control and Prevention estimates that from Oct. 1, 2022, through April 30, 2023, there were 27 to 54 million flu illnesses, 12 to 26 million flu medical visits, 300,000 to 650,000 flu hospitalizations and 19,000 to 58,000 flu deaths in the U.S.

Learn More

Illinois Medicaid Provider Alert: Help Your Patients Get Ready for Redetermination

Some of your patients could lose their Illinois Medicaid benefits if they don’t complete their redetermination paperwork on time. You can help by reminding your patients to update their information and watch for a letter from the Illinois Department of Healthcare and Family Services. See what you can do to help.

Help Close Gaps in Care for Group Medicare Advantage Members: Medical Records and Vendor Reminders

If we need medical records for Blue Cross Group Medicare Advantage (PPO)SM members, you’ll receive requests from Blue Cross and Blue Shield of Illinois (BCBSIL) or our vendor, Change Healthcare, as part of the Blue Cross and Blue Shield National Coordination of Care program. Please respond quickly to our requests, including requests related to risk adjustment gaps and Healthcare Effectiveness Data and Information Set (HEDIS®) measures.

Provider Education

Provider Learning Opportunities

BCBSIL offers free webinars and workshops for the independently contracted providers who work with us. A preview of upcoming training sessions is included in this month’s issue.

Learn More

What's New

Blue Review Readership Survey 2023: Your Voice Matters

As we move into the final months of 2023, it’s time to check in with our readers once again. Does the Blue Review provide content that’s timely, easy to navigate and relevant to the needs of your practice?

Learn More

Electronic Options

BlueApprovRSM Now Accepts Recommended Clinical Review (Predetermination) Requests – Attend a Training

BCBSIL continues to streamline the pre-service review process to reduce your workload with BlueApprovR. This tool, accessible in Availity® Essentials, now processes optional recommended clinical review requests – formerly called predetermination requests – for some medical and surgical and specialty pharmacy drugs for many of our commercial, non-HMO members.

Learn More

Pharmacy Program

Select Medication List To Be Discontinued

Effective Dec. 1, 2023, the Select Medication List will be removed from our Provider website. The Select Medication List included specific medications eligible for increased reimbursement over similar medications within the same drug class, when billed with the appropriate National Drug Code pricing information. This pricing differential will be discontinued on Dec. 1, 2023Read more on News and Updates.

Reminder Regarding Billing for Point-of-Use Convenience Kits

BCBSIL regularly reviews claims submitted by providers to help make sure benefits provided are for services included in our member’s benefit plan and meet our guidelines.

Learn More

Pharmacy Program Updates: Prior Authorization Changes Effective Nov. 1, 2023

The BCBSIL pharmacy PA program encourages safe, cost‑effective medication use by allowing coverage when certain conditions are met. A clinical team of physicians and pharmacists develops and approves the clinical programs and criteria for medications that are appropriate for PA by reviewing U.S. Food and Drug Administration approved labeling, scientific literature, and nationally recognized guidelines. Read more on News and Updates.

Claims and Coding

Itemized Bills Required for Some Facility Claims Over $100K

Beginning Jan. 1, 2024, BCBSIL will require facilities to submit an itemized bill for inpatient care billed for $100,000 or more. This applies to facility claims billed at $100,000 or more, or as required by the member’s benefit plan, submitted for some BCBSIL commercial members.*

Learn More

New Mailing Address for Paper Commercial Claims

We’re updating our P.O. Box for paper claims to help expedite claims processing. Remember, electronic claim submission is preferred.

Learn More

Clinical Updates, Reminders and Resources

Has your information changed? Let us know!

When seeking health care services, our members often rely upon the information in our online Provider Finder®. Prospective patients can use this online tool to confirm if your practice is a contracted in-network provider for their health care benefit plan. Other providers may use the Provider Finder when referring their patients to your practice.

Learn More

Updates to Clinical Practice and Preventive Care Guidelines

We’ve updated our Clinical Practice Guidelines and Preventive Care Guidelines. The guidelines draw from evidence-based standards of care and nationally recognized medical authorities to help direct our quality and health management programs and help improve member care. They may help guide your decision-making as you care for our members. Read more on News and Updates.

Prior Authorization Requirement Changes for Some Government Programs Plans Effective Oct. 1, 2023

BCBSIL is changing prior authorization requirements for Blue Cross Medicare Advantage (PPO)SM, Blue Cross Community Health PlansSM (BCCHPSM) and Blue Cross Community MMAI (Medicare-Medicaid Plan)SMmembers. Read more on News and Updates.

Quality Improvement and Reporting

Survey Assesses Medicare Advantage Members’ Health Outcomes

The Centers for Medicare & Medicaid Services sends a Health Outcomes Survey (HOS) to a sample of our members from August through November. The survey asks members in Blue Cross Medicare AdvantageSM and prescription drug plans to rate their last six months of care.

Learn More

2023 Illinois Medicaid Quality Improvement Program Updates

Beginning with the 2023 Performance Year, changes will be made to the Medicaid Primary Care Quality Improvement Program for participating providers with 1,000 or more members.

Learn More

Notification and Disclosure

ClaimsXten™ Quarterly Update Effective Dec. 4, 2023

BCBSIL will implement its fourth quarter code updates for the ClaimsXten auditing tool on or after Dec. 4, 2023.

Learn More



Stay informed!
Watch the News and Updates on our Provider website for important announcements. 

Verify and Update Your Information
Verify your directory information every 90 days. Use the Availity Essentials Provider Data Management feature or our Demographic Change Form. Facilities may only use the Demographic Change Form.

Provider Training
For dates, times and online registration, visit the Webinars and Workshops page.

Computer Monitor

Contact Us

Questions? Comments? Send an email to our editorial staff.


Print this month's newsletter in its entirety.