March 2023

Provider Learning Opportunities

Blue Cross and Blue Shield of Illinois (BCBSIL) offers free workshops and webinars for the independently contracted providers who work with us. These trainings focus on electronic options and other helpful tools and resources. A preview of upcoming training sessions is included below. For more information, refer to our Webinars and Workshops page. Note: All times listed are Central Time (CT).

BCBSIL WEBINARS *To register now for a webinar on the list below, click on your preferred session date.*
Descriptions:	Dates:	Session Times:
Availity^® Essentials Prior Authorizations and BlueApprovR^SM Tool Learn how to electronically submit inpatient and outpatient prior authorization handled by BCBSIL using Availity’s Authorizations tool.	March 8, 2023 March 15, 2023 March 22, 2023 March 29, 2023	11 a.m. to noon
Availity Claim Status, Clinical Claim Appeals and Message This Payer Learn how to verify claim status, submit and monitor clinical claim appeals online and Message This Payer using the Availity Essentials Portal.	March 9, 2023 March 16, 2023 March 23, 2023 March 30, 2023	11 a.m. to noon
Availity Orientation: Save Time and Go Online Join us for a review of electronic transactions, provider tools and helpful online resources.	March 7, 2023 March 14, 2023 March 21, 2023 March 28, 2023	11 a.m. to noon
Availity Remittance Viewer and Reporting On-Demand These online tools give providers and billing services a convenient way to view claim detail information from the 835 Electronic Remittance Advice (835 ERA) and the Provider Claim Summary (PCS). Attend a webinar to learn how to gain or grant access, conduct a search, view general and payer-specific information, and save or print results.	March 16, 2023	1 to 2 p.m.
BlueApprovR: Prior Authorization Process Learn how to access and use BlueApprovR via Availity Essentials to submit and secure real-time approvals for specialty pharmacy drug, behavioral health clinical evaluation and medical surgical prior authorization requests for many BCBSIL commercial members.	March 9, 2023 March 16, 2023 March 23, 2023 March 30, 2023	10 to 11 a.m.
Blue Cross Medicare Advantage (PPO)^SM and Blue Cross Medicare Advantage (HMO)^SM Provider Orientation Effective *Jan. 1, 2023*, BCBSIL Medicare Advantage Plan expanded to additional counties within the State of Illinois. These orientation webinars will give you the opportunity to ask the Provider Network Consultants (PNCs) questions and will highlight topics such as provider enrollment, eligibility and benefits, claim submission and review and additional resources.	March 14, 2023	10 to 11 a.m.
Monthly Provider Hot Topics Webinar Stay up to date on the latest news from BCBSIL! Engage with our PNCs to learn about upcoming initiatives, program changes and updates, as well as general network announcements.	March 9, 2023	10 to 11:30 a.m.
Orientation Webinars for New Commercial Providers Learn how we can best work together to improve the health of our members. Ask questions and engage with our PNCs on topics such as care coordination, third party vendors, claims, prior authorization and required provider training.	March 9, 2023	1 to 2 p.m.
Orientation Webinars for New MMAI and/or BCCHP Providers Learn how we can best work together to improve the health of our members. Ask questions and engage with our PNCs on topics such as network participation and benefits, claims, post-processing claim inquiries, supplemental resources, credentialing and contracting.	March 8, 2023	10 to 11 a.m.
Provider Resource Webinar This webinar will provide additional information and resources to help BCBSIL providers resolve common topics of concern.	March 16, 2023	1 to 3 p.m.
Website Review Webinar Join us for a tour of the BCBSIL Provider website. The information covered will include both government and commercial lines of business.	March 23, 2023	10 to 11:30 a.m.

Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSIL. BCBSIL makes no endorsement, representations or warranties regarding any products or services provided by third party vendors and the products and services they offer.

HEDIS is a registered trademark of NCQA.

Checking eligibility and benefits and/or obtaining prior authorization is not a guarantee of payment of benefits. Payment of benefits is subject to several factors, including, but not limited to, eligibility at the time of service, payment of premiums/contributions, amounts allowable for services, supporting medical documentation, and other terms, conditions, limitations, and exclusions set forth in the member’s policy certificate and/or benefits booklet and or summary plan description. Regardless of any prior authorization or benefit determination, the final decision regarding any treatment or service is between the patient and the health care provider. If you have any questions, call the number on the member's BCBSIL ID card.