Blue Review
A Provider Publication

September 2022

Provider Learning Opportunities

Blue Cross and Blue Shield of Illinois (BCBSIL) offers free workshops and webinars for the independently contracted providers who work with us. These trainings focus on electronic options and other helpful tools and resources. A preview of upcoming training sessions is included below. For more information, refer to our Webinars and Workshops page. Note: All times listed are Central Time (CT).


BCBSIL WEBINARS
To register now for a webinar on the list below, click on your preferred session date.

Descriptions:

Dates:

Session Times:

Availity® Essentials Authorizations Tool
Learn how to electronically submit inpatient and outpatient prior authorization requests handled by BCBSIL.

Sept. 7, 2022
Sept. 14, 2022
Sept. 21, 2022
Sept. 28, 2022

11 a.m. to noon

Availity Claim Status and Clinical Claim Appeals
Learn how to verify detailed claim status and submit clinical claim appeals online using Availity’s Claim Status tool.

Sept. 8, 2022
Sept. 15, 2022
Sept. 22, 2022
Sept. 29, 2022

11 a.m. to noon

Availity Orientation: Save Time and Go Online
Join us for a review of electronic transactions, provider tools and helpful online resources.

Sept. 13, 2022
Sept. 20, 2022
Sept. 27, 2022

11 a.m. to noon

Availity ‘Message This Payer’ Application
Learn how to use the Message This Payer application to send secure claim management questions to BCBSIL and follow along with the conversation history.

Sept. 7. 2022
Sept. 7, 2022
Sept. 8, 2022
Sept. 8, 2022
Sept. 9, 2022
Sept. 9, 2022

10 to 10:30 a.m.
2 to 2:30 p.m.
10 to 10:30 a.m.
2 to 2:30 p.m.
10 to 10:30 a.m.
2 to 2:30 p.m.

Availity Remittance Viewer and Reporting On-Demand
These online tools give providers and billing services a convenient way to view claim detail information from the 835 Electronic Remittance Advice (835 ERA) and the Provider Claim Summary (PCS). Attend a webinar to learn how to gain or grant access, conduct a search, view general and payer-specific information and save or print results.

Sept. 15, 2022

1 to 2 p.m.

BCCHPSM and MMAI Required Provider Training Webinars
If you provide care and services to our Blue Cross Community MMAI (Medicare-Medicaid Plan)SM and/or Blue Cross Community Health PlansSM (BCCHP) members, please join us for guided webinars that will review all the provider trainings required by the Centers for Medicare & Medicaid Services (CMS) and/or Illinois Department of Healthcare and Family Services (HFS).

Sept. 13, 2022
Sept. 20, 2022

1 to 3 p.m.

Medicaid HEDIS® 102 Training – Adults
This training provides a deeper dive into the Healthcare Effectiveness Data and Information Set (HEDIS) measures and changes using National Committee for Quality Assurance (NCQA) technical specifications for guidance on HEDIS measures. It will also provide an opportunity to connect with a point of contact at BCBSIL for Quality Improvement questions.

Sept. 14, 2022

Noon to 12:30 p.m.

Medicaid HEDIS 102 Training – Pediatrics
This training provides a deeper dive into the HEDIS measures and changes using NCQA technical specifications for guidance on HEDIS measures. It will also provide an opportunity to connect with a point of contact at BCBSIL for Quality Improvement questions.

Sept. 14, 2022

12:30 to 1 p.m.

Monthly Provider Hot Topics Webinar
Stay up to date on the latest news from BCBSIL! Engage with our Provider Network Consultants (PNCs) to learn about upcoming initiatives, program changes and updates, as well as general network announcements.

Sept. 8, 2022

10 to 11:30 a.m.

New Laboratory Benefit Management Program Webinar
Attend a free webinar to learn more about the Laboratory Benefit Management Program. Our PNCs will give you an overview of the program, including a refresher on how to access and use the Trial Claim Advice Tool.

Sept. 27, 2022 
Oct. 4, 2022 

10 to 11:30 a.m.
1 to 2:30 p.m.

Orientation Webinars for New Commercial Providers
Learn how we can best work together to improve the health of our members. Ask questions and engage with our PNCs on topics such as care coordination, third party vendors, claims, prior authorization and required provider training.

Sept. 22, 2022

10 to 11:30 a.m.

Orientation Webinars for New MMAI and/or BCCHP Providers
Learn how we can best work together to improve the health of our members. Ask questions and engage with our PNCs on topics such as network participation and benefits, claims, post-processing claim inquiries, supplemental resources, credentialing and contracting.

Sept. 15, 2022

3 to 4:30 p.m.

Provider Resource Webinar
This webinar will provide additional information and resources to help BCBSIL Commercial providers resolve common topics of concern.  

Sept. 28, 2022

10 a.m. to noon