September 2022
Behavioral Health Support Resources: New Videos to Share With Your Patients
In August, we began an article series to raise awareness of behavioral health resources that are available to our members. Last month’s article focused on Special Beginnings® – our Maternity Program for Blue Cross Community Health PlanSM (BCCHPSM) and other members.
This month, we’re spotlighting some short videos we’ve created for our members about behavioral health care and support. We’re making these videos available to you to show to patients in your waiting rooms, or to share the links in your patient portals or discharge paperwork. Spanish captions are available.
- Reach Out for Help with Drug or Alcohol Problems – Encourages members to speak up if they’re struggling or feeling out of control.
- Talk to Your Doctor About Your Mental Health Medications – Suggests ways our members can work with you to better understand their medications, and why it’s important follow prescribed treatment regimens.
- Continue Your Care after a Hospital or Emergency Room (ER) Visit – Talks about taking steps toward wellness after a hospital or ER visit for a mental health or substance use concern.
- Don’t Let Your Mental Health Care End When You Leave the Hospital – Uses animation to describe treatment options that may be offered after an ER or inpatient hospital visit for a mental health or substance use concern.
Thank you for helping us help our members by encouraging them to talk about behavioral health and by directing them to educational materials and programs.
We want to do our part to reduce social stigma, promote health equity and emphasize holistic approaches to member health and wellness. We hope you find this information useful when talking with your patients.
The Behavioral Health program is available only to those members whose health plans include behavioral health benefits through BCBSIL. Some members may not have outpatient behavioral health management. All behavioral health benefits are subject to the terms and conditions as listed in the member’s benefit plan. The information in this article is being provided for educational purposes only and is not the provision of medical care or advice. Physicians and other health care providers are to their own best medical judgment based upon all available information and the condition of the patient in determining the best course of treatment. The fact that a service or treatment is described in this material is not a guarantee that the service or treatment is a covered benefit and members should refer to their certificate of coverage for more details, including benefits, limitations, and exclusions. Regardless of benefits, the final decision about any service or treatment is between the member and their health care provider.