June 2022

Availity^® Essentials Claim Status Tool Update

As of May 22, 2022, you must use the “Select a Provider” dropdown list in the Availity Claim Status tool for the National Provider Identifier (NPI) to populate in the Member and Claim Number search options.

To ensure your provider information is available in the Select a Provider dropdown list, your Availity Administrator must add your NPI by going to Manage My Organization (previously known as Express Entry) under My Account Dashboard on Availity Essentials.

Refer to the Claim Status User Guide in the Provider Tools section of our website for more information. If you have questions or feedback, email our Provider Education Consultants.

If your provider organization is not yet registered with Availity, you can sign up today on Availity Essentials. For help with registration or adding provider information to your Availity account, call Availity Client Services at 800-282-4548.

Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSIL. BCBSIL makes no endorsement, representations or warranties regarding third party vendors and the products and services they offer.