April 2021

Provider Learning Opportunities

Blue Cross and Blue Shield of Illinois (BCBSIL) offers free workshops and webinars for the independently contracted providers who work with us. These trainings focus on electronic options and other helpful tools and resources. A preview of upcoming training sessions is included below. For more information, refer to our Webinars and Workshops page.

BCBSIL WEBINARS *To register now for a webinar on the list below, click on your preferred session date.*
Descriptions:	Dates:	Session Times:
Availity^® Authorizations Tool We are hosting one-hour webinar sessions for providers to learn how to electronically submit inpatient and outpatient benefit preauthorization requests handled by BCBSIL using Availity’s Authorizations tool.	April 14, 2021 April 21, 2021 April 28, 2021	11 a.m. to noon
Availity Claim Status We are hosting complimentary webinars for providers to learn how to verify detailed claim status online using Availity’s Claim Status tool.	April 8, 2021 April 15, 2021 April 22, 2021 April 29, 2021	11 to 11:30 a.m.
Availity Remittance Viewer and Reporting On-Demand These online tools give providers and billing services a convenient way to view claim detail information from the 835 Electronic Remittance Advice (835 ERA) and the Provider Claim Summary (PCS). Attend a webinar to learn how to gain or grant access, conduct a search, view general and payer-specific information and save or print results.	April 15, 2021	1 to 2 p.m.
BCBSIL Back to Basics: ‘Availity 101’ Join us for a review of electronic transactions, provider tools and helpful online resources.	April 13, 2021 April 20, 2021 April 27, 2021	11 a.m. to noon
BCCHP^SM and MMAI Required Provider Training Webinars If you provide care and services to our Blue Cross Community MMAI (Medicare-Medicaid Plan)^SM and/or Blue Cross Community Health Plans^SM (BCCHP) members, please join us for guided webinars that will review all the provider trainings required by the Centers for Medicare & Medicaid Service (CMS) and/or Illinois Department of Healthcare and Family Services (HFS).	April 15, 2021	1 to 3 p.m.
Medicaid HEDIS^® 102 Training This training is designed for contracted providers working with new BCCHP and MMAI members. We’ll review Healthcare Effectiveness Data and Information Set (HEDIS) measure updates, discuss strategies to sharpen your knowledge of HEDIS measures, and cover the measure year (MY) 2020 and MY 2021 HEDIS technical specifications and general guidelines.	April 8, 2021 April 14, 2021	Noon to 1 p.m.
Monthly Provider Hot Topics Webinar These monthly webinars will be held through December 2020. They are customized for the BCBSIL contracted provider community. BCBSIL Provider Network Consultants (PNCs) will use this format to share upcoming initiatives, program changes and updates, as well as general network announcements	April 14, 2021	10 to 11 a.m.
Orientation Webinars for New BCCHP Providers These orientation webinars will give you the opportunity to ask the PNCs questions and will highlight topics such as care coordination, third party vendors, claims, prior authorization and required provider training.	April 20, 2021	10 to 11:30 a.m.
Orientation Webinars for New Commercial Providers These orientation webinars will give you the opportunity to ask the PNCs questions and will highlight topics such as network participation and benefits, claims, post-processing claim inquiries, supplemental resources, credentialing and contracting.	April 21, 2021	10 to 11:30 a.m.
Single Access Point for 835 EFT and ERA Enrollments We are hosting complimentary webinars for providers to learn how to enroll online via Availity	April 19, 2021 April 21, 2021 April 23, 2021 April 27, 2021 April 29, 2021	1 to 2 p.m. 10 to 11 a.m. 2 to 3 p.m. 9 to 10 a.m. 3 to 4 p.m.

Blue University^SM *To register now for a webinar, hosted by Dr. Suzanne R. White, M.D., MBA, FACEP, FACMT, a Regional Medical Director employed by Merck & Co., on the list below, click on your preferred session date.*
Descriptions:	Dates:	Session Times:
What is Vaccine Confidence? Discussion will include possible strategies to communicate effectively about vaccines and several possible solutions to building vaccine confidence.	April 8, 2021	1 to 2 p.m.
Implemental Science: A Discussion on Vaccine Process Improvement Discussion will include case studies and various organizational tools that can be used to address barriers and promote sustainability of change.	April 13, 2021	10 to 11 a.m.

Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSIL. BCBSIL makes no endorsement, representations or warranties regarding any products or services provided by third party vendors such as Availity. If you have any questions about the products or services provided by such vendors, you should contact the vendor(s) directly.