Blue Review
A newsletter for contracting institutional and professional providers

April 2021

BCCHPSM and MMAI Provider Alert: 2020 Mandatory Annual Training Must Be Completed by May 1, 2021

This reminder applies to all providers that are independently contracted with Blue Cross and Blue Shield of Illinois (BCBSIL) to provide care and services to the following government programs members: Blue Cross Community Health PlansSM (BCCHP) and/or Blue Cross Community MMAI (Medicare-Medicaid Plan)SM.

The Centers for Medicare & Medicaid Services (CMS) and Illinois Department of Healthcare and Family Services (HFS) require that BCBSIL makes available provider training on specific topics related to our government programs members. BCCHP and MMAI contracted providers have until the end of each calendar year to comply with required annual cultural competency training.

As we reminded you in our September 2020 Blue Review, the deadline for completion of mandatory training last year was Dec. 31, 2020. We understand that, due to challenges related to the COVID-19 pandemic, some providers were unable to meet the 2020 deadline. For the 2020 mandatory training, BCBSIL is granting an extension to non-compliant providers, requiring that they complete the annual training modules by May 1, 2021.

Failing to complete the annual compliance training is a breach of your provider participation agreement with BCBSIL, which may result in a notice of termination of the agreement.

You have three options to complete the required training:

  1. Complete the training modules located on our Provider Training Requirements/Resources page.
  2. Complete an attestation for your facility, group and/or individual providers. Attestation submissions should include a listing of all trained providers/staff with their affiliated tax ID numbers (TINs) to ensure credits are applied appropriately.
  3. Join us for a webinar training session. See below to register.

Join Us for a BCCHP and MMAI Required Provider Training Webinar on April 15, 2021
Our guided webinar will review all the required provider trainings and allow you to complete an attestation for your facility, group and/or individual providers. Register now for the webinar on April 15, 2021 – 9 to 11 a.m.

For more information, refer to the Provider Training Requirements/Resources page. If you have any questions, contact your Provider Network Consultant or email our Government Programs Provider Relations team.