Blue Review - September 2020  |  view in Web Browser

 

Blue Review

A newsletter for contracting institutional and professional providers

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September 2020

Clinical Updates, Reminders and Related Resources

Getting A Flu Vaccine Will Be More Important Than Ever This Year

According to the Centers for Disease Control and Prevention (CDC), it’s likely that flu viruses and the virus that causes COVID-19 will both be spreading this fall and winter. In this context, the CDC says getting a flu vaccine will be more important than ever.

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Resuming Outreach to Medicare Members to Close HEDIS® Gaps

Every year the Centers for Medicare & Medicaid Services (CMS) evaluates Medicare Advantage (MA) plans’ performances and scores them in a five-star scale known as the CMS Stars Ratings. This includes Blue Cross Medicare Advantage (PPO)SM and Blue Cross Medicare Advantage (HMO)SM plans. Due to COVID-19, CMS made several changes as to how the star ratings are calculated.

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Blue Cross Community Health PlansSM (BCCHPSM) and Blue Cross Community MMAI (Medicare-Medicaid Plan)SM Appointment Availability Timeframes

To ensure that BCCHP and MMAI members have timely access to care, the following appointment standards are specified in your provider agreements.

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CMO Perspective

COVID-19 Sparks HEDIS Changes for Medicaid Pay-for-Performance Measures, Including Telehealth

In this month’s CMO Perspective, our Vice President and Chief Medical Officer, Dr. Derek J. Robinson, M.D., MBA, FACEP, CHCQM, is focused on providing you with information regarding key updates on quality measures, which may be relative to your practice, both in person and by telehealth.

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What’s New

Attend a Free Blue UniversitySM Webinar on Vaccine Confidence

Register today for our free Blue University virtual event for providers titled, Vaccine Confidence: Addressing Concerns of Vaccine-Hesitant Parents.


Blue Door Neighborhood CenterSM Now Open in Chicago’s Morgan Park Neighborhood

We opened our second Blue Door Neighborhood Center (BDNCSM) at 11840 S. Marshfield Ave. in the Morgan Park neighborhood of Chicago.

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We’ve Made Our HMO Scope of Benefits Information Easier to Navigate

Our Provider website includes a set of guidelines for HMO benefit interpretation – the Scope of Benefits. The Scope of Benefits is intended to give each Medical Group/Independent Practice Association (MG/IPA) an overview of covered and non-covered services for quick reference purposes.

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Pharmacy Program

National Prescription Drug Take Back Day is Oct. 24, 2020

Our members look to you for guidance in matters concerning their health, so we need your help spreading the word on safe disposal of prescription medications.

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Electronic Options

Submit Predetermination of Benefits Requests via the Availity® Provider Portal

Blue Cross and Blue Shield of Illinois (BCBSIL) is pleased to introduce an electronic predetermination of benefits request process via the Availity Provider Portal using the new Attachments tool.

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Obtain BCBSIL Patient ID Numbers Online via Availity

Did you know you can get a BCBSIL patient ID number online? We recently added an online tool called Patient ID Finder, located in our BCBSIL-branded Payer Spaces section via the Availity Provider Portal.

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iExchange® Deactivated on Aug. 17, 2020

Our previous electronic benefit preauthorization and predetermination of benefits request tool, iExchange, was deactivated on Aug. 17, 2020.

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Claims and Coding

Illinois Medicaid Claim Filing Tip: Include the Prior Authorization Number

When prior authorization is required, it must be obtained before the service is performed. Prior authorization numbers are assigned by the payer or Utilization Management Organization (UMO) to confirm that necessary review has been completed and benefits have been approved for coverage.

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Provider Education

BCCHP and MMAI Provider Alert: Mandatory Annual Training Must Be Completed by Dec. 31, 2020

It is a CMS and/or Illinois Department of Healthcare and Family Services (HFS) requirement for BCBSIL to make available provider training on specific topics related to MMAI and BCCHP. Annual completion of all required training modules is mandatory for all MMAI and BCCHP contracted providers.

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Provider Learning Opportunities

BCBSIL offers free webinars and workshops for the independently contracted providers who work with us. A preview of upcoming training sessions is included in this month’s issue.

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Reminder: Some Specialties Do Not Need Credentialing 

As a reminder, some specialists do not require credentialing to be part of the BCBSIL networks.

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Notification and Disclosure

Procedure Code and Fee Schedule Updates

As part of our commitment to informing our independently contracted providers of certain developments, BCBSIL has designated a specific section in the Blue Review to notify you of any significant changes to the physician fee schedules.

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Important Dates and Reminders

Check here each month for a quick snapshot of recent implementations, upcoming changes, special events, important deadlines and other reminders.


CheckmarkQuick Reminders

Stay informed!

Watch the News and Updates on our Provider website for important announcements.

Update Your Information

Do you need to update your location, phone number, email or other important details on file with BCBSIL? Use our online forms to request an information change.

Provider Training

For dates, times and online registration, visit the Webinars and Workshops page.

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