Blue Review
A newsletter for contracting institutional and professional providers

October 2020

Telehealth Visits – Medicare Advantage

Telehealth can help provide our members access to the care they need, including routine care, while helping to protect against the spread of viruses. Due to the COVID-19 Public Health Emergency, Blue Cross and Blue Shield of Illinois (BCBSIL) has expanded access to telehealth at no cost-share* for our Blue Cross Medicare Advantage (PPO)SM and Blue Cross Medicare Advantage (HMO)SM members through Dec. 31, 2020. See our COVID-19 Provider FAQs for more information.

The Centers for Medicare & Medicaid Services (CMS) is allowing providers to engage in telehealth services with new and established Medicare patients. Visit the CMS website for telehealth guidance and a complete list of telehealth codes.

Telehealth Visits Procedure Codes1

Modifier/Place of Service (POS)

Telehealth visits offer the same services that would be provided during an in-person visit.

They are conducted with an interactive audio and video telecommunications system** that permits two-way, real-time communication,2 including:

  • HIPAA-approved telehealth platforms
  • Non-HIPAA-approved applications such as FaceTime and Skype

Telehealth visits for in-network, medically necessary covered health care services are reimbursed at the same rate as in-person visits.

Common services include:

  • 99201-99215 (Office or other outpatient visit)
  • G0438, G0439 (Medicare Annual Wellness Visit)
  • G0425-G0427 (Telehealth consultations, emergency department or initial inpatient)
  • G0406-G0408 (Follow-up inpatient telehealth consultations to beneficiaries in hospitals or skilled nursing facilities)

Report the POS code that would have been reported had the service been provided in person.

  • Include Current Procedural Terminology (CPT®) telehealth modifier 95
  • You can also report POS 02 with no modifier