October 2019
New Addresses for Claim Overpayment Refunds and Contractual Allowances
As of Oct. 1, 2019, we began using new addresses for remittance of claim overpayment refunds. If you do not participate in the Uniform Payment Program (UPP), we have a new address beginning Oct. 4, 2019, for remittance of your monthly contractual allowances, if applicable.
To help avoid delays in the manual/paper refund process, please use the new addresses below. These new addresses also will appear on the remittance forms you receive in the mail with refund requests.
Overpayment refunds and contractual allowances received at our old addresses will be forwarded for a minimum of 90 days. After the forwarding service ends, any payments submitted to the old addresses will be returned to the sender.
Overpayment Refunds for Government Programs Claims
Remittance Address: |
Blue Cross and Blue Shield of Illinois |
Courier Address: |
Blue Cross and Blue Shield of Illinois |
Overpayment Refunds for Commercial Claims (Professional)
Remittance Address: |
Blue Cross and Blue Shield of Illinois |
Contractual Allowances for Non-UPP Professional Providers
Remittance Address: |
Blue Cross and Blue Shield of Illinois |