October 2019

Medicare Advantage Updates to Provider Finder^®

Does your Medicare Advantage patient need help finding an in-network specialist or facility for a consultation or procedure? Our newly enhanced Provider Finder tool will help make finding the care your Blue Cross Medicare Advantage^SM members need a lot easier. This feature applies to the following products:

• Blue Cross Medicare Advantage Elite (HMO-POS)^SM
• Blue Cross Medicare Advantage (HMO-POS)^SM
• Blue Cross Medicare Advantage (HMO)^SM
• Blue Cross Medicare Advantage (PPO)^SM

Our updated Provider Finder is visually appealing and easy to navigate with a streamlined menu and filter options. The filter and sort options include:

• Specialty
• Accepting new patients
• Distance (with map tool)
• Member rating
• Gender of provider
• Quality metrics and awards
• Best match (weighted by quality, cost and accessibility)

Please advise your patients to call and confirm providers are in-network and accepting new patients.

It’s important for you to review your own Provider Finder information for accuracy so our members, and your potential future patients, can find you. We’ve created a step-by-step guide to help you navigate the Provider Finder. If you need to request any changes, use our Demographic Change Form.