December 2019
Availity® Remittance Viewer Tool Upgrade
The Availity Remittance Viewer tool has been upgraded to better assist you with viewing, searching and reconciling 835 Electronic Remittance Advices (ERA). Remittance Viewer is available to providers who are enrolled to receive 835 ERA files from Blue Cross and Blue Shield of Illinois (BCBSIL). If you have not yet enrolled with BCBSIL, you can register online via the Availity Portal. Refer to the Availity ERA tip sheet for enrollment instructions.
Remittance Viewer upgraded features:
- Improved data response – Remittance Viewer now displays the provider organization’s last 48 hours of remittances upon opening the tool.
- More search options – New search technology is available for providers to locate specific information with advanced filtering.
Providers can search by check number, 835 Electronic Funds Transfer (EFT) trace number or BCBSIL claim number. When a check number, claim number or patient/member ID is entered, this intuitive tool presents applicable options as the user enters characters. Also, the claim search option now offers additional filter fields, allowing users to specify exceptions and adjustment code(s), as needed.
How to access Remittance Viewer via Availity Portal:
- Log in to Availity
- Select Claims & Payment from the navigation menu
- Select Remittance Viewer
Contact your Availity Administrator if Remittance Viewer is not available in your Claims & Payments menu. As a reminder, you must be registered with Availity to use Remittance Viewer. If you are not yet registered, visit Availity and complete the online guided process to register – at no charge.
Additional Support
Learn how to use this improved Availity offering by attending a Remittance Viewer training webinar hosted monthly by BCBSIL. To register for an upcoming session, refer to the Webinars and Workshops page. Also, see the updated Remittance Viewer tip sheet for navigational assistance.
If you have questions or would like customized training, email the Provider Education Consultant team.
Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSIL. BCBSIL makes no endorsement, representations or warranties regarding any products or services provided by third-party vendors such as Availity. If you have any questions about the products or services provided by such vendors, you should contact the vendor(s) directly.