If you are living with a complex or chronic condition, you may be eligible to work with a Case Manager through the Blue Cross and Blue Shield Federal Employee Program at no additional cost to you.
Your Case Manager can:
- Offer additional education about your condition
- Create a custom care plan with you
- Connect you to resources to navigate the health care system
- Assist you with transition of care and discharge planning
Depending on your condition, you may work with our core team or one of our specialty teams:
- Maternity care
- Social workers
- Transplant team
- Gender affirming surgery nurses
Call our Case Management team at
1-800-462-3275 to learn more.
If you have been admitted to hospital, one of our Case Managers may reach out to you directly.
You can always call them back at the number above.
Condition Management
Condition Management care is also included for FEP® members at no additional cost. Our aim is to provide education and resources to help you manage your specific condition(s) and improve your quality of life. Our team may reach out to you directly. Our team works directly with members who live with one or more of the conditions found below.
- Amyotrophic lateral sclerosis
- Asthma
- Bleeding disorders
- Bronchiectasis
- Coronary artery disease
- Congestive heart failure
- Chronic kidney disease
- Connective tissue disorders
- COPD
- Crohn’s
- Cystic fibrosis
- Demyelinating diseases
- Diabetes
- Epilepsy
- Hemophilia
- Hypertension
- Human immunodeficiency virus
- Inflammatory bowel disease
- Lipoprotein metabolism
- Liver disease
- Low back pain
- Lupus
- Metabolic diseases
- Movement disorders
- Multiple sclerosis
- Myasthenia gravis
- Myositis
- Parkinson’s
- Rheumatoid arthritis
- Sarcoidosis
- Scleroderma
- Seizure disorders
- Sickle cell disease
- Spinal muscular atrophy and related syndromes
- Stroke
Call our Condition Management team at 1-866-412-8795 and choose the prompt for Federal Employee Program to learn more.
If you do not see your condition listed here, please reach out to our
Case Management team at 1-800-462-3275 for assistance.