March 2020
A Modern Approach to Health and Wellbeing
Chronic disease is systemic in America. Six in 10 Americans live with at least one such disease, which range from heart disease, diabetes and obesity to other leading causes of death, according to government statistics 
. In fact, 90% of the $3.5 trillion spent on health care every year is associated with treating and caring for people with chronic diseases.
Help is available: To fight back against chronic disease, we’ve developed a results-driven member engagement program that can help trim health care costs. It also can help spur healthier behaviors and encourage all employees to better manage their own health.
We’ve enhanced Wellbeing Management to drive near-term, hard-dollar cost savings through tailored interventions and more effective member engagement. In 2019, clients using the program saw savings in the average range of $10 to $30 per employee per month.*
How we drive savings: So, how do we drive these impressive results? Wellbeing Management provides comprehensive resources, such as:
- Holistic Health Management that delivers a member-centered approach to care management
- Advanced analytics that allow more precise and proactive engagement for members who have the most impact on current and potential costs
- Coordinated utilization management to prevent misuse and unnecessary costs
- Members benefit from early recognition and treatment through behavioral health integration
- Enhanced digital resources that allow members to use their preferred engagement channel
What’s new in 2020? We’ve modernized the member experience to provide meaningful and measurable engagement. To do that, we identify high-risk members and schedule one-on-one interventions to help improve outcomes and lower costs.
In fact, our client analytics show that Wellbeing Management generated a greater than 84% engagement of members identified for Holistic Health Management. This kind of engagement can mean real-time, measurable savings and outcome improvement, equating to a 2:1 or more return on investment.*
Better engagement, better results: In connection with our partners, we help provide holistic management of a wide range of member health and wellness issues. These include diabetes, obesity, hypertension, musculoskeletal issues, fitness and more.
In addition to the progress already made by Naturally Slim, Livongo and Omada, we made additions in 2020:
- Hinge Health, a new partner, offers a program that helps address members’ chronic musculoskeletal issues.
- Livongo, which provides diabetes management currently, has expanded its offering to now help manage member hypertension issues.
- Omada, which offers obesity-related chronic disease prevention, has expanded its offering to now also include hypertension management.
Better and more effective engagement can bring bottom-line dividends. Our case studies confirm that members who are engaged in their health are more likely to change the behaviors that can have the most impact on their well-being.
Let’s work together: We can tailor our programs to best fit your specific needs. Please contact your account executive to see how our Wellbeing Management program can help you control costs associated with chronic diseases.
*Cost savings dependent on the product package
Livongo is an independent company that provides Diabetes Management for Blue Cross and Blue Shield of Illinois. Livongo is solely responsible for the products and services it provides.
Hinge Health is an independent company that provides an online Musculoskeletal Management program for Blue Cross and Blue Shield of Illinois. Hinge Health is solely responsible for the products and services that it provides.
Naturally Slim is an independent company that provides Metabolic Syndrome Management for Blue Cross and Blues Shield of Illinois. Naturally Slim is solely responsible for the products and services that it provides.
The Omada name, logo and other Omada marks are owned by Omada Health, Inc.
