March 13, 2020
Review Change for BAESM Auto Draft Process
For fully insured groups with premium bills: Groups using the autopay option in Blue Access for EmployersSM (BAE) will see a change beginning with the next billing cycle – either March 15 or April 1.
What’s new: Any new membership adjustments (enrollments, cancellations, product changes, etc.), will not be reflected in the current auto draft. Any membership changes entered after your last bill will appear on the next billing statement. These payments and changes are shown on the Changes Since Last Bill option.
Why it matters: This change is being made to reduce processing time and decrease billing adjustments (reconciling the amount due).
What’s the same: We will continue to submit your ACH autopayment two business days prior to the due date that appears on your bill. The amount submitted will be the amount due on the most recent bill, plus or minus any changes due to payments or financial adjustments received since your most recent bill was issued.
Questions? Contact Accounts Receivable toll free at 855-267-0215.