November 2018

Information about BCBSIL’s Quality Improvement Program

The Quality Improvement (QI) Program at Blue Cross and Blue Shield of Illinois (BCBSIL) addresses both care and services provided to members. To learn more about BCBSIL’s QI Program, call 312-653-3465 to request a QI Program summary. The summary includes information about the structure of the QI Program, outcomes of the program and its success in meeting goals.

This specific information only applies to non-government programs. For information regarding government programs such as Medicare and Medicaid, please refer to the applicable provider manual.